There can be many culprits when it comes tointernet issues.

The blame usually lies with either your internet provider or your equipment.

Before you replace your router, it’s worth taking some time to upgrade its firmware first.

This is especially when arouter resetdoesn’t help.

If you unplug/turn off the router during this time, that can render the gear unusable.

Networking vendors generally have clear instructions on how to flash a particular router.

It’s recommended that you follow them.

Many routers have the automatic firmware update function within the web interface.

In this case just run this function, let the router download the firmware and update by itself.