The Word cannot bring up the existing file is an error that happens on the Mac computer.

The full issue notification is Word cannot bring up the existing global template.

To solve this issue, you should probably delete the corrupted Normal.dotm file or refresh your Microsoft Office.

Why Is My Word Document Black? | Reasons and Solutions

In this post,MiniTool Softwarewill show you the guides.

This is an issue that always happens to Office 2016on Macwhen you want to open or close Office 2016.

Do you want to save those changes?

software main interface

What does this glitch notice mean?

Is it possible to solve this normal.dotm error on Mac issue?

What Is Normal.dotm?

Now, lets first talk about Normal.dotm.

Normal.dotm is the template on which new blank documents are based.

It includes the default styles and customizations that control the basic look of the document.

When you open Microsoft Office Word 2013, it will also open.

Why is my Word document black?

What Does This fault signal Mean?

This Word cannot kick off the existing file error means that the Normal.dotm file is corrupted.

If so, you will be unable to use the Word document as normal.

you’re able to delete the Normal.dotm file from your Mac.

Then, when you open your Word document, a new Normal.dotm file will be created.

Besides, it’s possible for you to also modernize your Microsoft Office to have a try.

How to Fix Word Cannot launch the Existing File Normal.dotm?

PressCommand_Shift_Gto openGo to the folder.

Find the file which is named asdotmand then delete it.

If there are also some files like~$Normal.dotmwhose names containNormal.dotm, you gotta delete them too.

After these steps, you should open your Word document successfully.

Solution 2: upgrade your Microsoft Office

The latest Microsoft Office update has solved this issue.

Bonus: How to Recover Your Mac Data?

You may delete or lose some important files on your Mac by mistake.

It has a trial edition.

you’re able to get this software from the MiniTool official download center.

Bottom Line

When you encounter word cannot launch the existing file normal.dotm, dont worry.

Just try the two methods mentioned in this post to solve the issue.

Should you have any related issues, you could let us know on the comment.