Why wont your PS5 media remote work?

First of all, ensure you have paired your media remote to your PS5 console.

If the connection is paused, the PS5 media remote wont work.

Besides, you could think of if the battery has run out.

Some users reported that the PS5 media remote functions after they change its battery.

The average lifespan of AA batteries is around 12 hours while the low-quality 5 to 6 hours.

Step 1: Go toSettingson your PS5 and chooseSystem.

Step 3: Then like go to the TV parameters to look forHDMIby the on-screen directions and turn onHDMI-CEC.

Step 1: Go toSettingson your PS5 and then go toAccessories > General > Bluetooth Accessories.

Step 2: Then you will see a list of any connected devices.

like choose the media remote to delete it.

Step 1: Go toSettingsand chooseSystem.

Step 2: Under theSystem Softwaresection, chooseSystem Software Update and options.

Step 3: Then you’re able to choose to update the system software.

After a few minutes, it will finish the updates.

Fix 4: Reset the PS5 Console

The last method is to reset the PS5 console.

This move will restore the PS5 to default options but your saved files can be kept.

Step 1: Open yourSettingsand chooseSystem.

Step 2: Under theSystem Softwaresection, chooseReset Options.

Step 3: Then chooseReset Your Console.

After the process finishes, kindly connect and pair the controller to see if the issue has been resolved.

In most cases, the issue can be resolved.

If not, you may switch to other PS5 remotes to see if that works.