Microsoft’s CEO admits voice assistants like Cortana are “dumb as a rock”
Almost a decade after their mainstream introduction, voice assistants are not where they were supposed to be. Echo smart speakers and Alexa voice assistant account for the majority of losses Amazon suffered in 2022. But the direct value of these interactions to Amazon appears unfavorable. Amazon reportedly hit operating losses worth over $3 billion (1). Microsoft CEO Satya Nadella declared in 2016 that bots are the new apps. Cortana, however, did not live up to the hype....