A set of users also mentioned that the chats arent loading in Microsoft Teams.
So, continue reading ahead and learn to fix Teams chat not working on your PC.
Why Is Teams Chat Not Working in Windows 11?
One reason for the Teams chat not working in Windows 11 could betemporary bugs and glitches in the program.
But there could be several more reasons for the non-functioning of the Teams chat in Windows 11.
Check Microsoft Teams Service Status
Before trying any solution in this troubleshooting guide,check Microsoft Teams service status.
you could quickly check the Microsoft Teams Service Status on the official status page of Microsoft Teams by clickinghere.
And to check the WiFi speed, run a speed test.
Theyll take necessary actions to improve your internet connections speed.
2.In the popup menu, findMicrosoft Teams, right-click it, and choose theSign Outoption.
3.In theSign out of Teamswindow, selectSign outto exit of your Microsoft account.
4.Once done, openMicrosoft Teams, and underPick an account, choose the Teams account.
5.After re-logging into Microsoft Teams, test whether the Chat app is now working or chats are showing.
2.InTask Manager, findMicrosoft Teamsand right-click it to bring up the contextual menu.
3.From the contextual menu, chooseEnd taskto closeMicrosoft Teamsand then wrap up the window.
4.Search for theMicrosoft Teamsappusing theWindows Search Box, then simply open it.
5.ClickMicrosoft Teamson the taskbar to check whether the Chat app is working on the gear.
Doing so will delete its data from the computer and perform automatic fixes to fix its issues.
So try the same and look to see if repairing and resetting Teams fixes the problem.
2.In theAppswindow, choose theInstalled appswindow, and findMicrosoft Teamsusing search.
3.Clickthree dots (…)next to it, chooseAdvanced optionsfrom the dropdown, and go to theResetsection.
4.UnderReset, chooseRepairto repair the Microsoft Teams app on your PC and then restart the PC.
5.Once done, click theResetbutton in the same section to reset Microsoft Teams by clearing its data.
6.Once done, exitSettings, and then reboot your Windows 11 PC to check the issues status.
So,peek if the app is blocked by the firewall.
2.In theFirewall & connection protectionwindow, choose theAllow an app through firewalloption.
3.In theControl Panelwindow, inside the box, look forteams.exeand ensure thePrivateandPubliccheckboxes next to them are checked.
If not, clickChange settingsat the top, and check the options next to them.
Once done, chooseOKto save this change.
4.After making the above changes, see if the Teams chat not working issue is resolved now.
2.In theOther troubleshooterswindow, underOthers, search for theWindows Store Appstroubleshooter.
3.Once found, clickRunnext toWindows Store Appstroubleshooter to run it on your PC.
4.In the next window, follow the on-screen steps to finish troubleshooting and check the issues status.
2.In theRunbox, pop in%AppData%\Microsoft\Teams, and hitEnterto open theTeamsfolder.
3.In theTeamsfolder, select all the files, right-click any of them, and choose theBinfrom it.
2.From the search, chooseMicrosoft Teamsand click theUpdatebutton to update the app.
3.After updatingMicrosoft Teams, open it and go to theChatssection to see if it loads now.
This will delete all its data from the gear and, hopefully, fix this issue.
2.From the right-click menu, chooseUninstall,and then clickUninstallin the new prompt.
In that case, we suggest you search for new Windows 11 updates and install them.
2.In theWindows Updatewindow, click theCheck for updatesbutton to find the new Windows 11 updates.
3.If you see new updates to install, click theDownload & install allbutton to do the same.
2.Copy-paste thenetsh winsock resetcommand and pressEnterto reset the Winsock Catalog.
3.Close theCommand Promptwindow and start your Windows 11 PC to refresh the web connection.
Thus, we suggest yourun the DISM and SFC scanon the PC to repair all the corrupted files.
Restart the web link Adapters
One reason for this issue could be problems with the internet.
Sorestart the connection adapterson your Windows 11 PC to fix it.
It may be the one causing these internet issues.
2.UnderNetwork adapters, right-go for the connection adapter and chooseDisable devicefrom the menu.
3.After disabling it, right-poke the same gear and chooseEnable devicefrom the context menu.
4.Close theDevice Manager windowand peek if the chat is opening in theTeams app.
So, clickhereto access Microsoft Teams web version on your Windows 11 PC to connect with others.
FAQs
Why Is My Chat Not Working in Teams?
Other common reasons could be outdated Microsoft Teams, issues with the internet, etc.
How Do I Use Teams Chat in Windows 11?
To use Teams chat on your Windows 11 PC, you must add it to the Windows computers taskbar.
Why Is Teams Not Working on Windows 11?
Is Microsoft Teams Compatible With Windows 11?
you’re free to also install it using the Windows PowerShell app by running some simple commands.
What Is the Chat App in Windows 11?
However, at times, it also sometimes experiences issues in working properly.
Like many users said, it doesnt open on the PC.
At the same time, some said that the messages dont load in it.
Lastly, do let us know which mentioned fix assisted you fix Teams chat not working in Windows 11.
