MTP, or Media Transfer Protocol, allows you to transfer data between a smartphone and a computer.
Let us start with basic troubleshooting methods and move forward to software-related fixes.
So before doing any high-skilled troubleshooting, better to reboot the equipment and find out if the problem persists.
To transfer data, you should change this setting for sharing files.
Heres how you’re able to do it on your phone.
1.Connect your phone to the computer and fire up the notification panel.
2.In the notification panel, tap on the notification fromAndroid SystemsayingUSB Charging.It will open theUSB Settingsmenu.
1.Open theSettingsapp on your phone, and head to theSoftware informationsection.
2.Now tap on theBuild numberthree to five times.
3.Now, open theDeveloper optionsand go to theDefault USB configurationmenu under theNetworkingoptions.
4.Change the default configuration fromCharging the phone onlytoTransferring files/ Android Auto, and youre good to go.
Heres how to update MTP drivers on your PC:
1.Connect your phone to the computer.
2.kick off the search bar on your gear, typeDevice Manager, and press the enter key.
3.InDevice Manager,click onPortableDevices, and there you’re able to see the name of your phone.
Updating the software on your machine to the latest may fix driver-related issues.
1.Open theSettingsapp on your PC and click theWindows Updateoption.
2.punch check for updates, and set up the available updates.
1.Open theSettingsapp on your phone, scroll down, and tap onSoftware updates.
2.Check for new updates, and set up the available updates on your phone.
It is a powerful tool capable of solving networking issues like MTP.
Heres how to launch the Windows Troubleshooter:
1.Open theSettingsapp on your PC.
2.In theSystemsettings, scroll down and click onTroubleshoot.
3.Click onOther troubleshootersin the following menu.
4.Now, click theRunbutton next to theIncoming connectionsoption to spin up the troubleshooter for MTP.
Therefore, if you give admin permission to your user account, MTP may work again on your PC.
2.Write the following command, and press the enter key to run it.
If the command executes successfully, the current user will get admin permission.
Heres how to do it:
1.PressWin + Eto initiate the file manager and search for the following location.
2.Search for a file namedwpdmtp.Once found, right-press the file, and use theinstallbutton to perform a manual installation.
If none of the above solutions works, installing the MTP Porting Kit can fix your problem.
Heres how to install MTP Porting Kit on your PC:
1.Download the installer for MTP Porting Kit.
2.After downloading, follow the on-screen instructions and accept some licenses and agreements to complete the installation.
3.Reboot your system and connect your phone to test whether MTP is working.
The Media Feature Pack contains media-related drivers and codecs required for MTP to function on a system.
To load the Media Feature Pack, check the optional Windows updates or manually download it fromMicrosofts official website.
Reset the Devices
If none of the above options worked, resetting your devices might fix the problem.
Before resetting, verify if the problem is with your phone or the computer.
However, resetting will erase all your data, and youll need to set up your devices from scratch.
We recommend you back up all the data before resetting the devices.
1.TypeReset This PCon the Windows search bar, and press the enter key on your keyboard.
3.It will ask if you want to format all data or keep personal files.
Choose the option accordingly.
you’re free to choose any, but we recommend installing from the local files as its faster.
5.Once youve selected all the controls, the process will start on your machine.
1.Open theSettingsapp, and open theGeneral managementsettings.
3.Tap onfactory data reset.
4.Scroll down and tap theResetbutton.
In that case, see if the problem is with your PC, USB Cable, or phone.
you might check that by connecting the phone to another PC and vice versa.
Also, try using different cables and test whether the problem is with the line.
