The Microsoft Authenticator app is one of the most popular mobile authentication apps available on the Apple App Store.
Hence, it becomes a major issue when the Authenticator app from Microsoft stops working on the iPhone.
And if that is the case indeed, this article should help you out.
Check out the following sections for all the details!
So, it is difficult to pinpoint a specific reason why the said app is malfunctioning on your iPhone.
You see sometimes, iOS apps stop responding or stuck on a specific page due to temporary in-app glitches.
So, force-closing the app gets rid of these glitches most of the time.
2.Tap and hold the Microsoft Authenticator app cardon the carousel andslide it upwardsuntil it goes away.
3.This willforce-end the appon your iPhone.
4.Now,locate the appon your iPhone andtap it to relaunch.
you’re free to follow the steps right below to reset your iPhone:
1.
Press and hold the Side buttonandeither of the Volume buttonson your iPhone simultaneously for a few seconds.
3.After the gadget completely turns off,press and hold the Side buttonuntil the Apple logo appears.
2.Locate theAuthenticator appon the list andtap it to open.
3.Now, under theAllow Authenticator To Accesssection, confirm the toggle for theCameraoption is enabled.
If it is not,tap the toggle to enable it.
6.Coming to theNotificationssettings for the Authenticator app, you cantap it to configure it.
7.On the following page, ensure that the toggle forAllow Notificationsis turned on.
This will allow the app to freely run in the background to constantly refresh itself.
9.Next, ensure that the MS Authenticator app isenabled to use Mobile Data.
So, this is how you could configure the Microsoft Authenticator app on your iPhone.
2.Under theAuthenticator tabon the bottom menu bar,tap the accountyou want to remove.
3.Tap the gear iconat the top right toopen the account controls.
4.Here, tap theRemove Accountbutton.
Confirm your actionon the following prompt to remove the affected account from the MS Authenticator app.
6.Now,go back to the Authenticator taband tap the+button at the top right.
1.Locate the App Store appon your iPhone andtap it to open.
Tap your profile iconat the top right.
3.Scroll through this page tocheck if there is an update availablefor theMicrosoft Authenticator app.
6.Alternatively, you might tap theUpdate All buttonabove to install all the available updates.
Locate the Authenticator appon your iPhone.
2.Tap and hold the appto reveal the overflow menu and select theDelete Appoption.
3.Confirm your actionon the following prompt.
4.Once the app is uninstalled from your iPhone,launch the App Store.
Go to the Search tabfrom the bottom menu bar anduse the search barto find the Authenticator app.
6.Next,tap the Download buttonnext to the Microsoft Authenticator app on the search results page.
7.Wait for the app to re-installon your iPhone.
8.Tap theOpenbutton once the app is finished downloading.
9.Now,follow the on-screen instructions to set upthe Microsoft Authenticator app on your iPhone.
The Microsoft Authenticator app requires iOS 15 or later to run and operate on the iPhone.
2.Tap theGeneraloption to open it.
3.Go to theSoftware Updatesettings on the following page.
4.Here,wait for the latest iOS update to populate.
Note:Keep your iPhone connected to an active internet data pipe and sufficiently charged at this stage.
Also, verify your iPhone has sufficient storage to download the iOS update.
5.Once the latest iOS update is available to download and install, tap theUpdate Nowbutton.
FAQs
Why is Microsoft Authenticator not giving me a code on my iPhone?
How to reset the Microsoft Authenticator app on the iPhone?
How do I activate the Microsoft Authenticator app on my iPhone?
you might then use the Authenticator app on the iPhone to use password-less sign-ins for different online accounts.
Wrapping Up
So, there you have it, guys!
This was our take on how to fix the Microsoft Authenticator app not working issue on the iPhone.
