Cisco Webex is a popular platform for online meetings and collaboration which is used by many organizations and individuals.
This can be frustrating, especially when you gotta communicate effectively during a Webex meeting.
Why Is My Microphone Not Working With Webex?
External Mic Detection: Windows 11 may not be detecting your external microphone.
Volume parameters: Incorrect microphone input volume parameters in both Windows 11 and Webex can lead to microphone issues.
Microphone Access Permissions: Webex may not have the necessary permissions to access your microphone.
Exclusive Control: Exclusive control of the microphone by other applications can interfere with Webex.
Outdated Drivers: Outdated or incompatible microphone drivers can cause issues.
Incorrect Mic Selection: Webex might not be set to use the correct microphone.
Software Corruption: In rare cases, software corruption can lead to microphone problems.
Windows 11 allows multiple applications to enter the microphone simultaneously, but sometimes conflicts arise.
If your microphone is in use by another app, Webex wont be able to access it.
Failure to detect the external microphone can lead to Webex not recognizing it.
2.On your system, right-punch the speaker icon in the taskbar and selectSound prefs.
3.Under the Input section, expand theChoose a machine for speaking or recording.
4.verify your external microphone is listed and set as the default rig.
The microphone volume may be too low or muted, causing issues with audio input.
1.Again, launch Sound prefs by right-clicking on the speaker icon in the taskbar and selectingSound prefs.
2.Scroll down to the Input section and hit the microphone you are using.
3.Look for the Input controls and adjust the input volume slider to an appropriate level.
4.Test your microphone in Cisco Webex to see if the issue is resolved.
2.In the Processes tab, locateCisco Webexand press it.
3.Click theEnd taskbutton to close Webex.
4.Relaunch Cisco Webex and test your microphone.
If Cisco Webex doesnt have the necessary permissions, it wont be able to use your microphone.
2.On the right side, scroll down and selectMicrophoneunder App permissions.
3.If the Camera access is turned off, toggle the button to turn it on.
4.Now, expand theLet apps access your microphonesection.
5.Scroll down and look for theLet desktop apps access your microphone.
Toggle the button to enable it, and let the Cisco Webex desktop app use the camera.
This exclusive control can lead to conflicts.
To prevent this, do these things:
1.Right-tap on the speaker icon in the taskbar and selectSound controls.
2.Scroll down and click theMore sound settingsoption below the Advanced heading.
3.Under the Sound options window, switch to theRecordingtab and look for your microphone.
4.Right-smack the microphone and selectProperties.
Update Microphone Drivers
Outdated or incompatible microphone drivers can cause issues with microphone functionality in Windows 11.
Keeping your drivers up to date is essential for ensuring smooth audio input.
patch your microphone drivers using these steps:
1.Right-choose the Start button and selectDevice Manager.
2.Expand theAudio inputs and outputssection.
3.Right-tap on your microphone and selectUpdate driver.
Select Correct Mic from Webex parameters
Cisco Webex allows you to choose which microphone to use.
If the wrong microphone is selected in Webex configs, it can result in no audio input.
2.Look for theSettingsat the bottom left and punch it.
3.Switch to theAudiosection on the left and expand the drop-down menu below the Microphone section.
5.If the mic is working as expected, click theSavebutton and exit.
Adjust the Input Volume of Microphone from Webex controls
Webex also has its own microphone controls.
It might be possible that the input volume is low, and thats causing the microphone issue.
Heres how to adjust the input volume within Webex:
1.Open Cisco Webex and selectSettingsat the bottom left.
2.In the left sidebar, go toAudioand look for the Microphone section.
3.Under Microphone, adjust the input volume as needed using the slider.
4.Test your microphone to test whether its working correctly.
5.Finally, clickSaveif the microphone is working,
10.
Re-install Cisco Webex on Windows 11
Sometimes software corruption can occasionally cause microphone problems in Cisco Webex.
Reinstalling the software can help resolve such issues.
2.Look for the Webex app, grab the three dots icon, and selectUninstall.
3.Confirm the uninstallation on the prompt.
4.Download the latest version of Cisco Webexfrom the official website.
5.Install Cisco Webex and set up your microphone preferences.
6.Test your microphone to ensure its functioning correctly.
Why cant I hear my voice on Webex?
verify your external microphone is properly connected and recognized by Windows 11.
Check the machine manager and ensure its set as the default input machine.
Can outdated drivers cause microphone issues in Cisco Webex?
Yes, outdated or incompatible microphone drivers can cause problems.
Updating your microphone drivers can often resolve these issues.
