Check out the following sections for more details!
Check them out right below.
A quick restart of your PC or laptop essentially force-closes every running system and background process.
you could also take a toothpick and carefully scrape out dirt from underneath the scroll wheel, if necessary.
They will replace your Logitech mouse if it is under warranty.
It sits right below the scroll wheel on my Logitech G502 Hero mouse (image below).
In case you find an issue with it, contact customer support at Logitech right away.
Check for Connection Issues
The Logitech mouse scroll wheel not working issue can also arise due to connection issues.
1.Launch theLogitech G Hub appon your PC or laptop.
2.Click thehamburger buttonat the top left to reveal the left navigation bar.
3.Next, click theSettingsoption.
4.On the following page, click theCheck for Updatebutton to check for the latest available updates for the app.
Note:confirm to keep your PC or laptop connected to an active internet connection during this stage.
5.Once the latest updates are located,follow the on-screen instructionsto update the G Hub app.
- power cycle your PC or laptopafter completion.
1.Open theControl Panelon your PC or laptop and click theUninstall a programoption underPrograms.
2.Locate theLogitech G Hubapp on the list andclick on it select.
3.With the app selected, click theChangebutton above.
4.ClickYeson the following User Account Control prompt (if required).
5.Now, click theReinstall G Huboption to select it and then click theReinstallbutton.
6.Wait for the app to reinstall on your PC or laptop.
7.reboot your deviceafter it is completed.
1.UseWindows + Xto open theQuick Linksmenu and click onDevice Manager.
2.In the gear Manager window, locate theMice and other pointing devicesand expand it with thetiny arrowbeside it.
Right-press your Logitech mouse driverand hit theUpdate driveroption on the context menu.
4.On the following prompt, select theSearch automatically for driversoption.
5.Wait for the system to find and plant the latest driver.
6.start your PCor laptop.
2.Right-select your mouse driverand hit theUninstall deviceoption on the context menu.
Confirm your actionon the following prompt.
4.Wait for the uninstallation to complete.
- start your PCor laptop after completion.
1.UseWindows + Sto open Windows search and search forcmd.
2.Click theRun as administratorbutton for theCommand Prompttool in the search results.
3.ClickYeson the following User Account Control prompt.
These scans are command-line tools that check the disk images in Windows 11 and resolve various system-level issues.
1.Launch theCommand Prompttool as explained in the previous fix(Fix #9).
3.Wait for the DISM scans to complete.
- start your PC or laptopafter the process.
FAQs
Can I lock the scroll wheel on my Logitech mouse?
What is hyper-scrolling in Logitech mice?
Certain Logitech mice and mice from other brands come with a specialized scroll wheel that features a hyper-scrolling mode.
When you turn on the said feature, the scroll wheel moves freely and without any tactile resistance.
Why is my Logitech mouse scroll wheel not working?
Wrapping Up
So, there you have it!
If you are still not able to address the issue you could watch our video tutorial linked below.
