Direct Messages are one of the most important features of Instagram that lets us chat with our friends.
But what if one day you wake up and see that your Direct Messages arent working?
Sadly, the same is happening with many Instagram users.
For them, the DMs arent even opening.
If your Instagram Direct Messages arent also working on your phone, read this fixes guide to fix it.
In this guide, well show you how to fix the Instagram Direct Messages not working issue.
So, read ahead and learn to fix issues with the Instagram DMs.
Why Is Instagram Direct Messages Not Working?
There could be several reasons for the non-functioning of Direct Messages, a.k.a DMs, on Instagram.
Here in this section, weve mentionedsome of the most common reasonsfor it.
Try all the listed solutions and check what works for you:
1.
Thus, we suggest youcheck Instagram for server outage issuesto see if its the same.
you could use real-time outage monitoring sites, like Down Detector.
Otherwise, clickhereto move to the Instagram service status page.
Once youre on the next page, check the graph underInstagram outages reported in the last 24 hours.
In case you have an iPhone, press theVolume UpandDownbutton, respectively.
In that case, we suggest youmake sure that your internet connection is working.
To check this, open other applications that use the internet and see if theyre working properly.
If they do, check the internet speed.
As compared to other apps, Instagram uses more data when not in Data Saver mode.
you’ve got the option to check your internet connections speed at Speedtest.net or Fast.com.
Doing so will fix all the temporary problems with your Instagram account and most likely fix the issue.
2.From the menu, chooseSettings and privacyby tapping it and then scroll down to the end.
3.Lastly, tap theLog outoption to sign out of your Instagram account.
Once done, sign in to the same Instagram account again and check whether the messages are now working.
Doing so will completely wrap up the app and, most probably, fix the issue.
2.In theAppssection, findInstagram, and then choose theForce stopbutton to stop it.
3.Open theInstagram appagain on your Android phone and find out if the DMs are working.
This is because doing so will remove all its data from your phone and then refresh the app.
So try the same and verify if it works for you.
2.In theApplicationssection, look for theInstagram app, select it, and then move toStorage.
3.In theStoragesection, choose theClear cachebutton to clear its cache files from the phone.
4.After clearing the cache files, start your Android smartphone and check the issues status.
There isnt a specific way to dump the cache in iOS.
To do so, you need toreinstall the app.
In that case, we suggest youensure that mobile data is enabledon your iPhone.
2.UnderALLOW INSTAGRAM TO ACCESS, ensure theMobile Datatoggle is turned on.
So considerupdating the Instagram appand see if it works.
2.Tap theSearchoption, chooseInstagramfrom the search results, and then tapUpdatenext to it.
If you dont see any Update button, it means there are no updates to install.
3.Once done, let Instagram update on your Android phone and then check the issues status.
1.To update the Instagram program on your iOS unit, open theApple App Storeon it.
2.Search for theInstagram appusing the search option at the top and then choose the app.
3.Next to theInstagram app, tap theUpdatebutton to start updating it on your iOS rig.
Uninstall and Reinstall the App
1.To uninstall the Instagram app from your Android smartphone, proceed to itsAppssection.
2.In theAppssection, choose theInstagram appand then tap theUninstallbutton to delete it.
3.Once done, open theGoogle Play Storeon your phone and reinstall theInstagram appfrom it.
2.From the stated options, chooseDelete Appby tapping it to remove the app from your phone.
3.Once the tool is uninstalled from your PC, open theApp Storeand reinstall it using it.
3.If you see new updates to install, follow the on-screen instructions to download and install it.
1.To patch your iOS unit, launch theSettings appand head to theGeneralsection of it.
2.On the next screen, choose theSoftware Updateoption to proceed to the next screen.
3.Look for the new iOS updates and click theUpdate Nowbutton to install them on your phone.
Even if updating the Instagram app doesnt make the DMs work again, thenuse an older versionof it.
It could be possible that it hasnt received a new update to fix the issues with it.
you could download an older version from third-party websites that you could find trustworthy.
If someone blocks you, you cant conversate with them.
Also, you cant see their profile.
One way to peek if theyve blocked you on Instagram is tocheck their profile.
So, search for their username and see if their profile appears in the results.
In case it doesnt, you know the reason.
To be sure, alsotry other waysto check this.
Thus, we suggest you look for their account in theChatssection to check this.
If their username has been replaced with the User word, it means theyve temporarily deleted the account.
Due to this, you cant send them messages until they undo it.
Mostly, Instagram lets us sendover 20-50 DMs daily.
So, if youve touched this daily limit, it means youve been restricted from sending more messages now.
Thus, we suggest youwait until all the limitations are waived.
In that case, we suggest youunrestrict the account to receive messagesfrom it.
2.In theSettingssection, chooseRestrictedunder theHow others can interact with yousection.
3.In the end, find the account you want to send messages to and clickUnrestrictnext to it.
So look for the messages in these two tabs and see if theyre there.
To receive messages from them, you need tounmute them.
2.Tap on their name at the top and then tap theUnmutebutton to unmute the user account.
This is because it could be possible that these are temporary issues.
So, give yourself a break from social media to pass these hours very easily.
So, you canuse the Instagram Lite app on itand see if it helps.
It wont have all the features as the primary app, but it does the work.
you could use its lite version until the issue with the main app gets fixed.
it’s possible for you to clickhereto go to its web version in your net surf tool.
Once youre there, sign in to your account and tap onMessageto view all the DMs.
Hopefully, you dont face the same issue with the version.
Contact Instagram Support
1.Open theInstagram appon your phone, and in the bottom left corner, choose theProfileoption.
2.In theProfilesection, in the top right corner, tap on the three vertical lines to get a menu.
3.From the popup, choose theSettings and privacyoption and go to the bottom of the screen.
4.Tap theHelpoption underMore info and supportand thenReport a problemto go ahead.
5.Tap on theReport problem without shakingoption and then chooseInclude and Continue.
6.On the next screen, explain the problem youre experiencing with Instagram and then tap theSendbutton.
you’re free to also attach an image by tappingUploadorScreenshotat the bottom.
FAQs
Why Is Instagram Messenger Not Working?
Other reasons could be issues with the rig, bugs and glitches, and more.
Why Cant I Send Messages on Instagram to Anyone?
Else, it could be possible that the Instagram software has some glitches.
How Do I Update Instagram Messenger 2023?
In case youre using it on an iPhone, update them from the App Store.
What Is the New 2023 Instagram Update?
Until now, Instagram has released many major updates.
For instance, it now lets us view and zoom in on profile pictures.
Not only this, but it also enables us to add multiple links in the bio.
Is There a Problem With Instagram Today?
If you think theres an issue with Instagram today, then check its service status by clickinghere.
Even after having this huge number of active users, Instagram still fails to provide a good user experience.
Like, many users arent currently able to use the Direct Messages in it.
If that was the same in your case, we hope this guide helped you make it work.
At last, do let us know which fix helped you fix Instagram Direct Messages not working.
