Without any doubt, HP (Hewlett Packard) machines work perfectly with Windows 11.
But, at times, they also experience issues in working properly.
Most users began experiencing this problem after upgrading the PC to Windows 11.
But, no matter what the reasons are, it can quickly be fixed with ease.
So, read ahead and fix HP scanner not working in Windows 11.
Why Is the HP Scanner Not Working in Windows 11?
There could be several reasons for the HP scanner not working in Windows 11.
So try all the fixes in this guide to sort this out:
1.
Doing so will eliminate all the temporary bugs and glitches which could be the reason for this problem.
2.HitEnterto apply the change and then power cycle your Windows 11 PC to clear this jam.
3.Once your setup is restarted, check whether the HP scanner is now working again on your PC.
To do so, switch off the HP printer and unplug its power cable from the power source.
2.Choose thePrinters & scannersoption,and on the next screen, choose the HP printer/scanner.
3.press theRemovebutton next to it to remove it from your Windows 11 PC or laptop.
4.Once done, reboot your Windows 11 PC as well as the HP printer to apply the change.
5.After rebooting them, again go toBluetooth & devicesand choosePrinters & scanners.
6.In thePrinters & scannerswindow, selectAdd gear, and then choose your printer to reconnect it.
Thus, we suggest yousearch for new updates for your HP printer/scannerand then install them.
2.On the HP printers control panel, choose theSetup,Service, orSettingsmenu, and thenPrinter Update.
Note:Dont turn off the HP printer/scanner when its upgrading, as it can affect its working.
As a result, the HP scanner not working issue is appearing on your Windows 11 PC.
In that case, we suggest youupdate all your Windows scanner driversand check whether it resolves the issue.
2.In theDevice Managerapp, find the scanner drivers underPrint queuesand right-click it.
3.From the right-click menu, selectUpdate driverand then clickSearch automatically for drivers.
4.Lastly, let the Windows automatically search for new updates for the selected scanner driver.
If you see new scanner driver updates, follow the on-screen prompts to install them.
2.In theServices program, search for theWindows Image Acquisition (WIA)service and right-click it.
3.From the context menu, chooseRestartto restart the Windows Image Acquisition (WIA) service.
4.Exit theServices app, and then reboot your Windows 11 PC to check the problems status.
As a result, the HP scanner isnt working properly on your Windows rig.
In that case, you need torestart the required printer serviceson your box.
2.In the new window, look forHP Print Scan Doctor, right-click it, and select theRestartoption.
2.In the text field underLets identify your printer, drop your HP printer/scanner name.
3.PressEnter, and underDriver-Product Installation Software, selectDownloadto download the utility.
4.Click onSavein the next window to download the file on your Windows 11 PC or laptop.
5.Once the file is downloaded, choose it, and wait for the file extraction process to complete.
6.In theHP (Your Printer Model)window, chooseContinueand follow the on-screen steps to install it.
7.After installing the software and connecting your HP machine, confirm if the issue is fixed.
In that case, we suggest you confirm an external gear isnt causing the issue.
Other than this, also confirm the cables are well connected to the right ports and arent damaged.
Due to this, the HP scanner not working issue is appearing.
In that case,add itto your PC and test whether it fixes the issue.
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/StiSvc
3.On the right side, double clickDepend on serviceand search for theRpcSsvalue in the same window.
4.Underneath it, add theShellHWDetection, hit theEnter key, and select theOKbutton.
5.After saving the above change, check the Windows 11 HP scanner not working issues status.
We also suggest you do the same and see if it fixes this problem on your rig.
2.On the page, click theDownload Print and Scan Doctorbutton and chooseYesorNooption.
3.Download theHPPSdr (1).exefile and continue installing it by following the on-screen steps.
4.Open it, click theStartbutton and then select your HP scanner.
If you dont see it, clickRetry.
5.Lastly, follow the on-screen prompts to fix HP scanner not working on your Windows 11 PC.
To be sure about this, we suggest yourun the Hardware troubleshooteron your PC.
Itll thoroughly scan the PC hardware and its devices for issues and fix them.
2.From the search results, underCommand Prompt, choose theRun as administratoroption.
3.Choose theYesbutton in theUACwindow to launch theCommand Prompt program.
2.Search for thePrintertroubleshooter under theMost frequentsection in theOther troubleshooterswindow.
3.ChooseRunnext toPrinter, and in theGet Helpapp, select theYesbutton to go ahead.
4.Once the troubleshooting is finished, respond to the next set of questions as per your experience.
Hopefully, Windows 10 wont have the same problems.
2.In theRecoverywindow, underRecovery options, choose theGo backbutton next toGo back.
3.In the new prompt, follow the on-screen steps until you see theGo back to Windows 10button.
4.Once you see it, choose it to downgrade your Windows 11 PC or laptop to Windows 10.
FAQs
How Do I Fix My Scanner Not Working on Windows 11?
This is because the temporary bugs could be the ones causing this issue on your PC.
Another way to get rid of this issue is to reconnect the scanner to the PC.
How Do I Enable Scan on My HP Windows 11?
How Do I Fix My HP Scanner Not Working?
it’s possible for you to start your HP printer to make its Scanner functionality work again.
Does HP Scan and Capture Work on Windows 11?
How Do I Completely Scan in Windows 11?
Last Words
HP is known for its wide range of computer accessories, especially the scanners.
But, sometimes, they also dont work properly in Windows 11.
For instance, the print function of the HP printers works properly.
At the same time, the scan function fails to work.
In the end, double-check to share which workaround helped you fix HP scanner not working in Windows 11.
