The Get Help app is a platform that streamlines the troubleshooting process.
With it, you’ve got the option to fix any kind of issue on your system.
But sometimes, it also fails to work properly and eliminates the issue.
Luckily, the issues with it can easily be fixed with some simple troubleshooting.
Here in this guide, well sharesome working methodsto fix Get Help app not working in Windows 11.
Why Is the Get Help App Not Working in Windows 11?
There could be several reasons for the Get Helps non-functioning in Windows 11.
In this section, well share some of themost common reasonsfor Get Help app not working in Windows 11.
Thus, in this section, well sharesome working solutionsto fix all the issues with the Get Help app.
2.In theShut Down Windowsprompt, hit the dropdown and select theRestartoption.
3.Once done, find out if the Get Help app not working issue is resolved now on your gadget.
Doing so will close all its running instances and refresh it, which will fix issues with it.
2.In theTask Managerwindow, right-click theGet Helpprocess and choose theEnd task.
3.Once the process is ended, confirm the Get Help app not working issues status on the PC.
2.In theMicrosoft Storewindow, smack the search at the top, typeGet Helpin it, and hitEnter.
3.snag the app in the search results and chooseUpdateunderneath the app to start updating it.
2.In theUninstall Get Helpprompt, chooseUninstallto delete the program from your PC.
3.After uninstalling the app, launchMicrosoft Store, and then typeGet Helpin the search box.
4.Lastly, clickGetorDownloadnext to the Get Help app to download the app again on your PC.
Doing so will clear all its data from the unit and close all its running instances to refresh it.
2.In theAppswindow, expandInstalled appsand search for theGet Help appon the next screen.
3.Next toGet Help, click thethree dots (…), and from the menu, select theAdvanced options.
4.In theAdvanced optionswindow, go to theResetsection, and in it, click theResetbutton.
5.Once the reset process is completed, see if the Get Help app is working fine on your machine.
2.On theVPNscreen, choose the VPN internet and choose theDisconnectbutton to disconnect it.
3.After disabling the VPN, check the issues status.
If the problem is still there, look for the enabled proxy on your PC and disable them.
5.Choose it from the results, and on the next screen, turn off theAutomatically detect settingstoggle.
Hence, this problem is rising on your PC.
Thus, to fix them, we suggest yourestart your router, as this will refresh the online grid.
2.Once done,wait for 30-45 seconds to stop the power source entirely and then re-plug it.
Hopefully, theyll resolve issues with the internet connection so that the primary problem can go away.
2.Choose theWi-Fioption to enable it, snag the Wi-Fi web connection, and then chooseConnect.
3.Enter the password in the respective field and clickNextto connect your setup to it.
Due to which the Get Help app not working issue is appearing on your Windows machine.
2.In theWindows Security app, selectFirewall & data pipe protectionand thenPublic data pipe.
3.On the next screen, kill the toggle underMicrosoft Defender Firewalland go back.
4.ChoosePrivate networkand then turn off the toggle belowMicrosoft Defender Firewall.
5.Finally, minimize the window and check the issues status.
If the issue is still there, turn it on again.
So, it may not be working well, which is why this issue is appearing.
2.In theServiceswindow, findDiagnostic Policy Serviceand right-click it to get the popup.
3.From the popup, choose theRestartoption to restart the Diagnostic Policy Service on your PC.
4.Lastly, locate theWindows Management Instrumentationservice and restart it as well.
2.On the next webpage, tap the download button under theEvergreen Standalone Installersection.
Perform an In-Place Upgrade
Corrupted Windows files could also be the reason for this issue on your PC.
2.On the next screen, selectReinstall nownext to theFix problem using Windows Updatetext.
3.Finally, follow the prompts on the screen to start the in-place upgrade process on your PC.
Thus, we suggest youcreate a new user account on your deviceand sign in with that.
4.In theCreate a user for this PCwindow, enter the required info, like name, password, etc.
5.Once done, click theNextbutton to create a new user account on your Windows 11 PC.
So, go toMicrosofts support pageand then choose theWindowsoption to connect with the support.
FAQs
How Do I Get Help on Windows 11 App?
you might use the Get Help app on your box to get help from the Microsoft support team.
Why Are Some of My Apps Not Working on Windows 11?
Other possible reasons could be outdated programs, ill system files, etc.
How Can I Get Help With Windows 11?
2.Choose the appropriate Microsoft product and category and choose theConfirmbutton.
you might now talk to the Microsoft representative and share your concerns with them.
How Do I Repair Apps on Windows 11?
How Do You Repair Windows 11 & Fix Corrupted Files?
Here in this fixes guide, we sharedmore than14 fixesto fix Get Help app not working in Windows 11.
Lastly, let us know which mentioned fix helped you fix issues with the Get Help app.