Check out the following sections for all the details!
We will also discuss the possible causes that can trigger the said prompt on their equipment.
When the prompt shows up, the statement will read as the following: Excel/Word/PowerPoint couldnt start last time.
Safe mode could help you troubleshoot the problem, but some features might not be available in this mode.
Do you want to start in safe mode?
Users will also see a Yes and a No button on the prompt.
On the following prompt, click theYes button.
So, follow the steps right below to repair it:
1.UseWindows + Ito open theSettings appon your gear.
2.Under theApps tabon the left navigation bar, click theInstalled apps optionon the right pane.
3.Use the above search bar tolocate the Microsoft 365 appand click theOverflow (…) buttonnext to it.
5.On the following page, scroll down to the Reset section and click theRepair button.
6.Wait for the repair process to complete.
Check whether or not it still shows up.
2.Under the Reset section, click theReset button.
Confirm your actionon the following prompt.
Wait for the app to reset.
5.start your Windows 11 PCor laptop.
2.Locate theControl Panelandopen iton your gear.
3.Click theUninstall a program optionunder thePrograms section.
Find the Microsoft Office appon the following list,left-click to select it, and hit theChange buttonfrom above.
5.ClickYeson the followingUser Account Control (UAC)prompt.
6.Now, select theOnline Repair optionon the following wizard and hit theRepair buttonto initiate the process.
Note:It might take some time for the repair process to complete.
7.Once the repair process is completed on your Windows 11 PC or laptop,restart the machine.
2.Use the search box tolocate the Microsoft 365 app.
Right-punch the said appand select theUninstall optionon the context menu.
4.Confirm your actionon the following prompt.
5.Wait for the app to uninstall.
6.Now,kick off the Microsoft Storeon your machine.
7.Find the Microsoft 365 appon the digital distribution platform,initiate the app listing, and hit theInstall button.
8.Wait for the app to reinstall on your equipment.
Now, click theShow expanded list of products buttonto expand the section.
The customer support team should contact you via email in a few hours or days.
How to start Excel/Word/PowerPoint in safe mode on Windows 11?
