As good as this feature sounds, nothing is perfect in its initial stages.
As a result, the drag-and-drop feature may not work on your iPhone.
What Is the Drag-and-Drop Feature on iPhone and How It Works?
The Drag-and-Drop feature allows you to copy and paste files between two apps.
It even works when you dont have the option to copy or download the media.
Try these troubleshooting tips to fix this problem on your iPhone:
1.
For example, if you drag and drop a video in WhatsApp, it wont work in such cases.
So see to it that youre using the files supported by the app.
So third-party app developers need to add support to their apps so that you could use the drag-and-drop feature.
Consequently, its best to check for daily app updates as a habit.
Heres how you might check app updates for apps on your iPhone:
1.Open theApp Storeapp on your iPhone.
2.Tap on yourprofile pictureon the top right.
3.Swipe down from the top to check for new updates.
Once done, try dragging and dropping any supported file into the app and check whether it works.
Reinstall the App
If the above doesnt work, try reinstalling the app on your iPhone.
To do so, stick to this:
1.Long press on the app icon and selectDelete.
2.TapDeleteagain when the confirmation pop-up appears.
3.OpenApp Storeand search for the app you just deleted.
4.Tap theInstall (Cloud with down arrow) iconnext to the app, and hitOpenonce done.
Once reinstalled, try using the drag-and-drop feature on your iPhone and see if it works.
If it doesnt, proceed with the following troubleshooting methods.
Apple is aware of these bugs and will fix them in subsequent updates.
So, check for the latest iOS updates, if any are available on your iPhone.
If it isnt, wait for the next update and try the following troubleshooting method until then.
Reset the prefs of Your iPhone
1.Navigate toSettings > General.
2.Scroll down and tapTransfer or Reset iPhone.
3.SelectResetand thenReset All controls.
Once you reset all your iPhones prefs, restart it and check whether the drag-and-drop feature is working.
Contact Apples customer care or visit any nearby Apple Store or authorized service center to get your iPhone repaired.
It may take three to five days, depending on the problem and how they fix it.
