Most users faced this kind of issue after upgrading their laptop/ PC to Microsofts new Windows 11 OS.
If that fix works, you wont be needing the fixes listed below.
On the contrary, move on to the following fixes for the Cisco AnyConnect client not working issue.
Hence, before making changes to the Cisco client, verify it is allowed through Windows Firewall.
To do that, follow the steps right below.
1.poke the search bar/ icon on your Windows 11 Taskbar and search for allow an app.
2.Click theAllow an app through Windows Firewalloption that shows in the search results.
3.In the following window, confirm theCisco VPNis on the list of allowed apps and is checked.
4.If it is not added, click theAllow another appbutton and add Cisco VPN.
5.Also, check that that thecheckboxes for both Private and Public are checkedfor Cisco VPN.
If the Windows Firewall was preventing the program to run on your gear, it should work fine now.
If, however, it does not, move on to the next fix.
2.Click theUninstall a programoption under the Programs options in Control Panel.
3.In the following window, findCisco AnyConnect VPNon the list and click to select.
4.Now, click theRepairbutton that appears above and follow the on-screen instructions to repair the installation.
To do that, follow the steps right below:
1.Right-hit the Start button to open theQuick Linksmenu.
2.From this list, selectDevice Manager.
3.Now, hit the arrow button beside theNetwork Adaptersoption on the list to expand it.
4.Right-punch the Virtual Adapter option and select theUpdate driverbutton.
Hence, proceed with caution and attempt to stick to the steps exactly as they are.
2.punch in regedit in the text field and pressEnterto pop crack open the Windows Registry window.
6.Now,save the changesand exit the Windows Registry window.
To do that, follow the steps right below.
1.OpenControl Panelon your Windows 11 PC or laptop from the Start Menu or by using Windows search.
2.Click theUninstall a programoption under Programs.
3.Find theCisco AnyConnect Mobility Clienton the list and select it.
4.Click theUninstallbutton above to uninstall the program.
So be sure to check the box forHidden itemsunder theView->Showdrop-down menu.
Frequently Asked Questions
Is Cisco AnyConnect compatible with Windows 11?
Previous versions of the Cisco AnyConnect Mobility client might not work with Windows 11.
Why is Cisco AnyConnect not running on my Windows 11 laptop?
How to use Windows VPN instead of Cisco AnyConnect in Windows 11?
