But thats not the only reason for its enormous popularity.
Its also famous for the problems it keeps getting when running.
Earlier, users had reportedissues with the Brother printers.
Now theyve reported issues with its scanner in the Microsoft forum.
They say their Brother printer prints without any issues.
But the scan function always fails to work.
Luckily, this issue is fixable.
If youre also facing the same issue on your Windows 11 PC or laptop, check this guide.
In this troubleshooting guide, well show you how to fix Brother scanner not working in Windows 11.
So, move ahead and fix issues with your Brother machine with ease.
Why Is Brother Scanner Not Working in Windows 11?
Your Brother scanner may not be working properly on your PC due to outdated printer drivers.
But there could be a different reason for Brother scanner not working in Windows 11.
If thats the case with you, itll work properly now.
you’re able to clickhereto get an official list of all the Brother machines error messages.
Restart the Machine
Another workaround to fix the non-functioning Brother scanner in Windows 11 is toquickly restart it.
Not only its easy to read, but its also easy to do.
2.Once done, wait a few minutes and then plug its cable into the power source to restart it.
This will eliminate all the connectivity problems with it.
2.In theBluetooth & deviceswindow, select thePrinters & scannersoption and find your printer.
3.Choose the Brother machine, and select theRemovebutton to remove the Brother machine.
4.After removing the Brother machine, go back, and then choose theAdd devicebutton.
5.Once done, choose your machine and click theAdd devicebutton to pair the printer to your PC.
6.After reconnecting the PC to the Brother machine, test whether the scan function is working.
You may already know how to do the same since you must have done it before.
2.Press theSettingsoption on the display and use theup/downkeys to look for theNetworkoption.
3.Choose theNetworkoption, selectWLAN, and use theup/downbuttons to find theSetup Wizardoption.
4.ChooseYes, select your online grid, and enter the password to connect the machine to it.
5.After entering the required information, wait a few minutes andprint internet Configuration Report.
If thats the case with you, you should now be able to scan prints.
In case it doesnt connect, youll still get the report.
2.In thePaperPortwindow, choose theScan settingsoption and then click theSelect…option.
3.Finally, set theTWAINorWIA versionas the primary source in the scanning program.
After making the above change, your Brother printers scan function must be working properly now.
2.UnderSelect OSVersion, chooseWindows 11, and chooseOKto proceed to the next page.
3.In theFull Software Packagesection, chooseFull Driver & Software Package (Recommended).
4.On the next page, clickAgree to the EULAand Downloadto download the driver package.
5.After downloading the file, install it on your Windows 11 PC and check the issues status.
Though, this workaround has worked for very few users.
But you’re able to still try your luck and see if it works for you.
2.Next to your printer name, clickSet as defaultto set it as the default rig to print and scan.
3.After setting the machine as the default gear, the issue must be fixed on your PC or laptop.
Reboot the Power to Your Router
Brother also suggested users reboot the power to the Wi-Fi.
This is because it could be possible that the router isnt working properly.
2.Once done, wait 30 seconds to stop the power supply and then plug the modem back.
4.Then, reconnect your machine to the Brother machine and find out if the scan function works.
Tip:The scanner function wont work if both devices arent connected to the same connection.
So ensure your box and the Brother printer are connected to the same connection.
11. kickstart your PC
In a troubleshooting guide, the OEM recommended users restart the gear.
We alsosuggest you do the sameand check whether doing so fixes the issue with your Brother machines scanner functionality.
2.In theShut Down Windowsdialog window, kick off the menu.
From the menu, selectRestart.
3.Once selected, hit theEnter keyto start your PC and check whether the issue is gone.
Due to this reason, we suggest youtemporarily suspend the firewallon your PC and then check the issues status.
2.In theFirewall & internet protectionwindow, choosePublic networkand switch off the toggle.
3.Then, apply the same steps toPrivate networkand then close theWindows Security app.
4.Once done, restart the machine and check the Brother scanner not working issues status.
Update Windows
It may be possible that Microsoft has released new updates to fix this issue with Windows 11.
So, we suggest youcheck for new Windows updatesand install themto see if they fix the issue.
This is because it could be possible that the printer isnt yet compatible with Windows 11.
2.On the right of theSettings app, choose theRecoveryoption to jump into the recovery options.
3.In theRecoverywindow, underRecovery options, click theGo Backbutton next toGo back.
4.In the next window, choose why you want to move back to Windows 10, then clickNext.
5.Once done, click theNo, thanksbutton and then choose theNextbutton at the bottom.
6.Lastly, selectGo back to Windows 10to start the Windows 11 restore process to fix this issue.
Hopefully, the Brother scanner not working problem is fixed now on your Windows 11 PC.
FAQs
How Do I Scan From My Brother Printer to Windows 11?
How Do I Fix My Scanner Not Working on Windows 11?
If your printer scanner isnt working properly on your Windows 11 PC, update the printer drivers.
In case this doesnt fix the issue, consider reinstalling the printer drivers to fix them.
Why Is My Brother Scanner Not Working After Windows Update?
In that case, simply remove the Windows update from your PC.
How Do I Run a Scanner in Windows 11?
Does Windows 11 Have a Scanner App?
Windows 11 has a scanner app called Windows Fax and Scan.
It can be accessed using the search.
Final Words
No doubt, Brother scanners are great as they come with all the necessary features.
But sometimes, they also face issues in working properly.
Like, many users in an online forum said their Brother machines scanner isnt working.
Whereas, the print function is working properly.
Fortunately, in this troubleshooting guide, we sharedseveral working solutionsto eliminate issues with the Brother scanner.
Lastly, let us know which fix helped you fix Brother scanner not working in Windows 11.
