But sometimes, even subtitles also suddenly stop working and ruin the entire mood.
If youre facing similar issues with Prime Videos subtitles, watch us solve them in no time.
So follow us along.
Why Are Amazon Prime Video Subtitles Not Working on Windows 11?
Several factors can lead Prime Videos subtitles to a non-functioning state on Windows 11.
Due to this, subtitles for it arent appearing.
Thus, we suggest youensure that a particular title supports subtitles.
If yes, choose it.
In case it doesnt appear, it means it doesnt support them.
Try Other Shows
Suppose you cant see your preferred language in theSubtitlessection that appears after clicking theSubtitles & Audiooption.
Thus, we suggest you check Prime Videos server status to know the same.
Reboot Your PC
Sometimes temporary issues in the Windows 11 PC also lead to these issues with the programs.
1.Press theAlt + F4keys at the same time to open theShut Down Windowsprompt on your PC.
2.ChooseRestartfrom the menu in theShut Down Windowsprompt to start your PC.
3.Once done, check whether Prime Videos subtitles are now working or still not appearing.
This will eliminate all the temporary bugs and glitches with the Prime Video app and fix the issue.
2.Search for thePrime Video for Windowsappin the Task Manager window and right-choose it.
3.SelectEnd taskfrom the right-click menu to force shut the Prime Video for Windows app.
4.Once done, kick off the Prime Video for Windows app on your PC and check the issues status.
So try the same and check whether it fixes the issue.
2.Click theSubtitles & Audiooption in the top right corner of the windows and chooseOff.
3.Close & openPrime Videoagain and turn on the subtitles/CC again to see if theyre working.
2.punch your name in the bottom left corner and select theSign outoption from the menu.
3.Click theSign Inbutton on the next page and sign in again with the same Amazon account.
Repair and Reset Prime Video
1.Open theSettings appon your Windows system and proceed to theAppssection from the left menu.
2.On the next screen, click theInstalled appsoption and look for thePrime Video for Windowsapp.
3.Click thethree dots(…)next to the app, and chooseAdvanced optionsfrom the context menu.
4.In the end,proceed to theResetsection and click theRepairbutton to start repairing the program.
In that case, we suggest youupdate the Amazon Prime Video programfrom the integrated Microsoft Store.
2.Look for thePrime Video for Windowsappunder theUpdates & downloadssection.
Reinstall Prime Video
If updating thePrime Video for Windowsapp doesnt make subtitles work, tryreinstalling it.
This will definitely fix the issue if its associated with the apps working.
2.Click theInstalled appsoption on the next screen and search forPrime Video for Windows.
3.Click thethree dots (…)next to the app, and choose theUninstalloption from the context menu.
4.Click theUninstallbutton in the next prompt and pop swing open the integratedMicrosoft Store.
5.Once Microsoft Store is opened, search forAmazon Prime Videousing the search function.
6.Click theGetorInstallbutton next to it in the search results and wait for it to install on your PC.
2.Select theClear browsing dataoption from the left navigation pane and click theClear databutton.
1.Click thethree dots (…)in the top right corner and select theHistoryoptionfrom the dropdown.
3.On the next screen, select all the present checkboxes and click theClear nowbutton to clear its data.
2.SelectSettingsfrom the dropdown menu and then selectExtensionsfrom the left pane.
3.Lastly,shut down the toggle next to an extension and verify if the subtitles are now working.
4.If the issue is still there with Prime Videos subtitles, continue disabling other extensions.
1.LaunchMicrosoft Edgeand select thethree dots (…)in the windows top right corner.
2.SelectExtensionsfrom the dropdown menu and click thethree dots (…)next to an extension.
3.Choose theRemove from Microsoft Edgeoption from the menu and check the issues status.
So try updating your internet tool and look to see if it fixes the issue.
2.Hover the arrow onHelpin the dropdown menu, and select theAbout Google Chromeoption from it.
3.pick the respective button on the next window to search for new updates for Chrome.
If it finds some new updates to install, grab the available button to do so.
1.LaunchMicrosoftEdgeon your PC and click thethree dots (…)in the top right corner of the window.
2.Hover the arrow onHelp and feedbackin the menu and chooseAbout Microsoft Edgefrom it.
3.On the next screen, smack the respective button to search for new updates to install.
If it shows some pending updates to install, hit the button to do so.
There is a higher chance that reinstalling it will eliminate all kinds of issues with it.
So try it and peek if it fixes the Amazon Prime Video subtitles not working issue on your PC.
In that case, its better tochange the web internet tool.
It could be possible that the issue is with your web app only.
you’re free to try any other online window that you think meets all your needs.
Thus, we suggest you do the same and check whether it fixes the issues with it.
2.Click theCheck for updatesbutton to look for new Windows updates to download and install.
3.If the OS shows some new updates to install, click theInstall allbutton to do the same.
Once done, kickstart your Windows 11 computer and check the issues status.
Contact Prime Videos Support
1.Launch thePrime Video for Windowsappon your PC and click theGear iconat the bottom.
2.Look forContact uson the next screen, select it, and sign in with your Prime Video-associated account.
3.Select theStreaming or downloadingoption from theTell us more about your issuemenu.
4.Choose theProblems with the Prime Video appoption from the other dropdown menu.
you could choose from E-mail, Call, and Chat.
6.After selecting an option, follow the on-screen steps to get in touch with the Amazon support team.
Hopefully, Prime Videos support will provide you with a working fix to fix the issue with subtitles.
FAQs
Does Amazon Prime Work on Windows 11?
Else it’s possible for you to use itsweb versionin your web net web surfer.
How Do I Turn On Subtitles on Amazon Prime on My Computer?
Why Are Subtitles Not Working on Amazon Prime Chrome?
What Is the Hotkey for Subtitles on Prime Video?
How Do I Change the Subtitles and Language on Prime Video?
Once done, select your preferred subtitle and language in theSubtitlessection.
But even after having a huge audience, it sometimes fails to offer a great streaming experience.
In case you were facing similar issues with Prime Video, we hope they got fixed now.
