But despite having the best content library, it still fails to deliver the best user experience.
Sometimes, it fails to open on our Windows 11 PC.
Whereas at times, it faces issues downloading movies or web shows on our system.
Why Is Amazon Prime Video App Not Working on Windows 11?
If the issue occurs because of some temporary glitches in the system, theyll get eliminated after doing this.
Another rig could be your smart TV, streaming stick, mobile rig, or laptop.
So see if Prime Video works on other devices.
In that case, we suggest youcheck the Amazon Prime subscriptions renewal date.
2.Select theYour Prime Membershipoption from theAccount & Listsdropdown menu.
3.On the next page, check whether your Prime membership is active.
If its active, youll see the expiration date.
In case it has expired, renew it to continue enjoying Prime Video on your machine.
Sometimes, issues in the backend also cause issues.
you might also check the jot down of issues other users experienced with it underMost reported problems.
2.Select theManage Your Content & Devicesoption from the dropdown and go to theDevicestab.
3.choose thePrime Videooption underAmazon apps installed on the devicesto view all your devices.
4.tap on theDeregisterbutton next to the gear that you want to deregister from your account.
So, if youre using a third-party VPN client on your PC, consider disabling it.
2.Select theProxy settingsoption from the dropdown to move to theProxysection.
3.Disable theAutomatically detect settingstoggle to disable enabled proxies on the system.
Thus, we suggest youclose third-party apps and downloadsand then check the issues status.
In that case, we suggest youupdate your systems display driversto fix all the bugs & glitches.
2.Expand theDisplay adapterssection by clicking the arrow next to it inDevice Manager.
3.Right-hit the graphic driver underDisplay adaptersand selectUpdate driverfrom the menu.
4.Select theSearch automatically for driversoption in the prompt and let the driver update.
2.From theTroubleshootsection, move to theOther troubleshooterssection to proceed ahead.
3.Search forWindows Store Appsin theOtherssection and click theRunbutton next to it.
2.Click onInstalled apps, and then search forPrime Videousing the search box.
3.press thethree dots(…)next to the app and selectAdvanced optionsfrom the menu.
4.Move to theResetsection on the next window and choose theResetbutton to reset the app.
5.Lastly, hit theRepairbutton in the same section to repair the app and fix issues with it.
So, we suggest youupdate the Prime Video appfrom the Microsoft Store.
2.Select thePrime Video appfrom the results and punch theGet/Updatebutton next to it.
13.Reinstall the Prime Video App
If updating the app doesnt fix the issue, consider reinstalling it.
Doing so will remove all its data from the system.
Hence the issues with it will also get eliminated.
2.Press theEnter keyto search for it on Microsoft Store and select it from the results.
3.choose theGetorInstallbutton next to thePrime Videoapp in the search results to install it.
you’re able to clickhereto move to Prime Videos web version and sign in with your account.
2.Select theHistoryoption from the dropdown menu to proceed to the browsersHistorysection.
3.Select theClear browsing datafrom the left navigation pane and click theClear databutton.
1.OpenMicrosoft Edgeon your PC and punch thethree dots (…)at the top right corner of it.
2.Choose theHistoryoption from the dropdown menu to move to theHistorysection of it.
3.Click onthree dots(…)in the next prompt and select theClear browsing dataoption from it.
4.Click theClear nowbutton in theClear browsing dataprompt to clear all its browsing data.
FAQs
Does Amazon Prime Work on Windows 11?
Yes, the Amazon Prime Video app works on Windows 11.
Why Is Amazon Prime Video Not Working on My Computer?
Why Wont Chrome Play Amazon Prime?
How Do I Install Amazon Prime Video on Windows 11?
you might install Amazon Prime Video on your Windows 11 PC from theMicrosoft Store app.
How To Watch Amazon Prime on PC?
But the issues in the app never let us enjoy them properly.
Sometimes it refuses to open on our Windows 11 system.
Whereas sometimes, it fails to download the requested shows.
If yes, then do let us know which of the mentioned workarounds contributed to fixing it.
