Amazon Music is a popular music-streaming platform with millions of tracks and thousands of playlists to suit every mood.
Its available for all possible OSs, like Android, iOS, macOS, and Windows.
They say it skips the tracks and shows theSorry unable to play songserror message.
Itll share some working fixes to fix Amazon Music app not working on Windows 11.
So try all the fixes on this troubleshooting guide to fix problems with the Amazon Music app.
Why Is Amazon Music App Not Working on Windows 11?
Various factors could cause problems with the Amazon Music app on your Windows 11 PC.
Below, well mentionsome of the most prevalent reasonsfor the Amazon Music app not working issue on Windows 11.
So, we suggest youcheck the Amazon Prime Musics server statusat theDowndetectorsite.
If yes, scroll to theMost reported problemssection to see what kind of issues users faced with the tool.
So, connect your Windows 11 PC to the Wi-Fi or ensure its connected to one.
you could check the same in theQuick prefs Panelof your PC.
If the gear is connected to the PC, double-check the internet is fast.
So, we suggest youensure the membership isnt ended.
2.From the dropdown, click theAccount & Settingstext, and then click onEdit on Amazon.
3.On the next page, check your Amazon Primes renewal date and renew it if its expired.
Thus, we suggest youlog out of the Amazon Music app and then log inagain to refresh the account.
2.From the menu, clickSign Outto sign out of your currently logged-in Amazon Prime account.
3.Once done, sign in to the Amazon Music app again using the previously used account details.
2.Right-click theAmazon Musicapp, and then select theEnd taskoption from the context menu.
3.After force closing the app, restart it by opening Amazon Music on your Windows 11 PC.
2.Go to the Apps area,chooseInstalled apps, and then search for theAmazon Music app.
4.Scroll to theResetsection, and under it, choose theResetbutton to reset the app on the PC.
5.Once the reset process is finished, click onRepairin the same section to repair the app.
Thus, to eliminate those issues,kickstart your Windows 11 PC.
2.Choose theRestartoption from the popup menu to finally reboot your Windows 11 PC.
As a result, the music stops again and again and shows the fault signal on the screen.
So,delete its cache data from your gadget to refresh itand fix this conflict in seconds.
3.Once theDatafolder is deleted, launch theAmazon Music appon your PC and tap the profile.
4.Go to theSystemPreferencessection and choose theRELOAD LIBRARYoption to reload it.
5.shut the program, and then open it again to check whether the Amazon Music app is fixed now.
Itll find and fix issues with the apps installed from Microsoft Store.
2.On the next screen, search for theWindows Store Appstool underOthersand clickRunnext to it.
2.In the next window, typeAmazon Musicin it and hit theEnter keyto search for it in the store.
3.Choose theUpdatebutton under or next to the Amazon Music app name to start updating it.
3.ChooseAdvanced options, and then proceed to theUninstallsection, and click theUninstallbutton in it.
you might reinstall the Amazon Music app on your PC from Microsoft Store and site.
2.Choose theGetorDownloadbutton to download the Amazon Music app on your Windows 11 PC again.
1.Clickhereto go to the Amazon Music app official page and then choose theMac & PCoption.
2.In theSave Aswindow, choose the location where you want to save the files, and then click theSavebutton.
As a result, it isnt working correctly on the PC.
2.SelectAppson the left, chooseInstalled apps, and then locate theAmazon Music app.
3.Click thethree dots (…)next to the app and selectAdvanced optionsto jump into the advanced configs.
4.Scroll to theBackground apps permissionssection and choose theNeveroptionfrom the menu.
5.Close theSettings app, launch the Amazon Music app, and peek if the tracks play now.
They said they fixed the problem bychanging the default audio output rig.
We suggest you do the same on the PC and look to see if it works.
2.In theSoundwindow, chooseVolume mixerunderAdvancedto reach the sound prefs.
3.From theOutput devicemenu, choose the gadget you want to set as default and then exit the app.
4.OpenAmazon Music, play any track and see if the output comes from the selected machine.
In that case, youve no other option thanusing Amazon Prime Musics web versionon your online window.
Hopefully, the web version wont have the same problem on your gadget.
you might pull up the Amazon Musics web version by clickinghere.
Several reasons in the online forums said the issue started appearing after upgrading the PC to Windows 11.
If thats the same with you, you’ve got the option to considergoing back to Windows 10.
1.Open theSettings appon your Windows 11 PC and go to theRecoverysection from the left.
2.In theRecoverywindow, simply choose theGo backoption right next to theGo backtext.
3.Once you see theGo back to Windows 10button, click it to start the Windows revert process.
4.After reverting Windows back to Windows 10, test whether the problem is fixed now on the PC.
FAQs
Why Wont Amazon Music Work on My Laptop?
Other reasons could be a problematic internet connection, outdated apps, etc.
How Do I Fix Amazon Music App Not Working?
To fix issues with the Amazon Music app,force close and restart itvia the Task Manager app.
If this doesnt patch up the problem, sync your Windows 11 computers current date and time.
Is Amazon Music App Having Problems?
you’ve got the option to check Amazon Musics downtime and all other issues atDowndetector.comby Ookla.
How Do I Fix Amazon Music Crash?
If your Amazon Music app is crashing, consider clearing its cache files.
How Do I Reset My Amazon Music App?
2.ChooseInstalled apps, locate theAmazon Music app, and clickthree dots (…)next to it.
3.From the popup menu, chooseAdvanced options, and then scroll to theResetsection.
4.In theResetsection, choose theResetoption to start resetting the app on your PC or laptop.
But, when it suddenly stops playing tracks, it ruins the entire mood and the user experience.
Sadly, several users are facing the problem on their Windows 11 PC.
They say the app suddenly stops playing tracks and returns theSorry unable to play songserror message.
