CEO Erik Carlson took the opportunity to address the outage problems.
This morning, we experienced an internal outage thats continuing to affect our internal servers and IT telephony.
Carlson acknowledged that the glitch has also affected internal communications and Internet sites due to which all are down.
Even Dish online grid employees who are working remotely are unable to access their work systems.
We apologize for any disruptions you may be having.
Thank you for your patience.
A similar message to the one above is displayed on the Boost Mobile and Boost Infinite sites too.
We are currently experiencing issues with processing payments and making account updates for some customers.
If you are affected, you will not lose your service while we clear this jam.
They have been asked to stand by for information from the management, which hasnt been forthcoming yet.
They say it hasnt even been made clear whether theyll be paid, states the report.
The exact reason for the internal outage is not yet known, as Dish hasnt concluded its investigation yet.
As the matter is still underway, we will update this space as soon as we receive more information!
source: www.techworm.net
